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Frequently Asked Questions

Hüper Optik® films bear the mark of excellent German technology to create
the world’s first nano-ceramic solar control films. Capable of high levels of
total heat rejection and UV light rejection, Hüper Optik films are also noted
for its durability and energy-saving properties. Many have made the smarter
choice, have you?

Browse through our FAQ and you may discover why Hüper Optik is indeed
the Smarter Choice.


Product Specific

  1. What are the choices of solar control films on the market today and how do
    they actually help me reduce exposure to the harmful effects of the sun?
    Why should I prefer Huper Optik® as compared to the rest?

  2. Why am I paying a price premium over other kinds of window films?

  3. Do I enjoy any warranty when I choose Hüper Optik ® films?

  4. During and after the film installation process, will I be exposed to complications
    of any nature?

  5. Do Hüper Optik® films incorporate any safety features?Are the products and the
    manufacturing process environmentally friendly?


  6. How can I be sure that the specifications and superb performance of your products
    are true as stated?


  7. How can I be sure that the specifications and superb performance of your products
    are true as stated?

Architectural Applications

  1. How do Hüper Optik® films help me keep my family, as well as home and office
    furniture in good condition?

  2. What is the installation procedure and how long does it take?

  3. Why can’t I just install window glass that comes with similar heat rejection properties?

  4. How do Hüper Optik® films help me lower my energy bills and how much can I save?

  5. How much would it cost me to coat a residential or office unit?

 

Product Specific

1. What are the choices of solar control films on the market today and how
do they actually help me reduce exposure to the harmful effects of the sun?
Why should I prefer Hüper Optik® as compared to the rest?

It is true that there are a myriad of brands flooding the market today and consumers
have a wide choice of solar control film. However it is crucial to note that the majority
of these choices available are conventional films that have average heat rejection
properties. The low prices associated with these films may be attractive, but they
come with a severe compromise in performance and features.

The conventional series consist of dyed and metallised films. Major downsides of these
films are that the former has poor heat rejection and suffers from discoloration and
delamination within one to two years of installation, especially in New Zealand's extreme
UV climate. Besides the poor performance of these films, these side effects compound
the problems already associated with them, such as high reflectivity and poor heat rejection.

Hüper Optik® offers a ready solution to all these woes by incorporating the durability and
superb heat rejection properties of ceramics into the production of window film,. By adopting
a modern sputtering technology that creates multiple layers of heat insulation material
protected by a superior hard coat, Hüper Optik® films possess a strong edge over most
of its competitors.

Our company believes in providing consumers with only the best quality products and we
have been continuously and aggressively investing in R & D to create top-of-the-line inventions.

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2. Why am I paying a price premium over other kinds of window films?

Our films differ from the conventional films that have existed in the market for a long
time. Backed by a patented R & D technology that ushers the window film industry into
a revolutionary era, Hüper Optik® offers a different value proposition to consumers.

When you choose Hüper Optik®, you are assured of premium performance. They come
in the form of superior UV and IR rejection, low reflectivity, besides maintaining those cool,
aesthetic looks on your car or home without worrying about demetallisation and discoloration
effects that plague conventional films.

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3. Do I enjoy any warranty when I choose Hüper Optik ® films?

We have total faith in our Hüper Optik® product range and we provide a comprehensive
warranty package to demonstrate our appreciation to our customers for making Hüper
Optik their choice. All our products are protected against various defects like delamination
(bubbling), discoloration, sealant failure, corrosion etc

Our Ceramic films are made of durable quality material that is not susceptible to demetalli-
sation and environmental effects. They come with a 10-year warranty for all applications.

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4. During and after the film installation process, will I be exposed to complications
of any nature?

There are no significant complications that might inconvenience the end-user. Though there
may be occasional incidents when the adhesive or sealant does not adhere well, these reports
are few and far between. In the event where the user decides to remove the window film, there
will not be any permanent stains on the glass surface and any adhesive marks can be easily
removed with common cleaning agents. Complications are not likely to arise if post-installation
instructions are adhered.

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5. Do Hüper Optik® films incorporate any safety features?

Our film provides anti-shattering properties but it is different from security films purely made
for safety purposes. In the event of the glass being shattered or broken, especially during bad
weather or upon sudden impact, our film holds the glass pieces together until the affected panes
can be replaced. This minimises the chances of occupants getting hurt by broken glass pieces, a
safety hazard that can be prevented by installing Hüper Optik films.

Hüper Optik® films are non-hazardous in nature due to the high grade of polyester used. They
do not easily ignite below 500 °C and do not encourage flame spread. Also, there are no toxic
emissions that could pose a danger to occupants.

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6. Are the products and the manufacturing process environmentally friendly?

The raw materials comprise of either natural elements or are made up of environmentally
friendly constituents. Similarly on the laminating adhesive employed in binding the film together
belongs to a family of polymer that is environmentally safe. Hüper Optik® films do not emit any
poisonous gases in the event of a fire that may endanger the occupants.

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7. How can I be sure that the specifications and superb performance of your
products are true as stated?

Hüper Optik® films have been rigorously tested and certified by the Productivity and
Standards Board of Singapore. We have also obtained test certificates from German testing
centers like MPA NRW that further back up the reliability of our premium products. Huper
Optik films have recently passed NFRC tests to verify the accuracy of the product performance
claims.

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8. Does Hüper Optik® films conform to government regulations concerning visibility
and reflectivity levels?

Hüper Optik has an extensive series of products that meet regulatory as stipulated by the New
Zealand authorities. Our broad range of window films also caters to consumers’ varied preferences
and you can be sure that we have something that suits your needs.

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Architectural Applications

1.How do Hüper Optik® films help me keep my family, as well as home and office
furniture in good condition?

Humans, as well as furniture and upholstery, are prone to damage from the harmful effects of the
sun. Inadvertently, regardless of whether there is direct exposure to the sun’s rays, the UV and IR
radiation penetrate within to cause irreversible fading, dulling and degradation of your prized
furniture within a short space of time.

Hüper Optik® films work directly to combat this problem faced by most home and office occupants.
By eliminating up to 99.99% of UV radiation and much of the solar heat, you can be assured of
maintaining your furniture and other furnishings in tip-top condition and minimize fading and other
detrimental effects that the sun can potentially inflict on your assets.

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2. What is the installation procedure and how long does it take?

The installation time depends on many factors. It has to take into consideration things like total
glass surface area, shape of the glass, number of installers performing the job etc. For more
complex jobs like skylights and overhead windowpanes, it would generally require more time and
effort as special equipment like scaffolding may be necessary. However, a rough gauge for an
average size apartment with the windows of the living room and two other rooms facing the sun
would take about one afternoon to complete.

The installation is professionally done by our experienced team. Installation procedures for flat
glass is briefly described below:

  • Thoroughly cleaning the glass and removing all traces of dirt and debris
  • Cutting the window film to the correct dimensions
  • Applying the film onto the glass and eliminating all excess water by squeegee

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3. Why can’t I just install window glass that comes with similar heat rejection
properties?

There are very few, if any, window glass systems on the market today that is able to match the
heat rejection properties as Hüper Optik® window film. Many glass manufacturers have claimed
that their glass products have solar control properties but in actual fact, their capabilities pale in
comparison to window film built specifically for this purpose.

For products such as Insulated Glass Units, Heat Mirrors and other kinds of glass panes that come
with an insulation layer encased, they come at exorbitant prices as manufacturers have to devote
extra time and production resources to infuse these special characteristics onto the glass. Besides,
these products are prone to various forms of glass failures. In these instances, the entire glass
pane would have to be replaced and this contributes to even higher costs. In contrast, Hüper
Optik® actually helps save consumers’ costs by providing this retrofit function of separately coating
film onto glass.

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4.How do Hüper Optik® films help me lower my energy bills and how much can I save?

Hüper Optik® films work based on a smart technology that is spectrally selective. It cuts out much
of the Infrared Radiation (IR), which is the single most important contributor to heat buildup. By
preventing as much as 98% of IR from entering your homes and offices, the air con load is thus
significantly reduced, thus resulting in appreciable cost savings in energy bills in the long run that
should give a positive return on investment.

Hüper Optik® can provide energy audit that can calculate approximate cost savings as a result of
installing Huper Optik® film. This energy audit is based on detailed and complex mathematical
calculations that factors in variables like type of film used, area and type of glass, wind speed
and orientation of glass panels etc. Conservatively speaking, energy savings amount to about 20%
and the audit displays very clearly the tangible benefits and rewards that can be reaped from
applying our products.

If you are interested to find out the amount of money our products can help you save, do contact
the nearest Hüper Optik distributors for a trial energy audit and you will be on your way to shrinking
your energy bills.

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5. How much would it cost me to coat a residential or office unit?

The price varies according to the total surface area of the window glass in your premises and the
type of film installed. Our dealers have worked out various packages to suit your specific needs.
Do contact your nearest dealers to work out something tailored to your requirements and budget.



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